Writing Skills

While you usually hear people talk about policies and procedures together, each has a different role.

Policies are high-level…

There are some words that are tricky for many people. 

Often they are words that sound similar but have different spellings, meanings and uses. It can be harder to read the message when there are misused words. Readers might…

Many things influence whether you express numbers in figures or in words. Sometimes it’s your profession, and sometimes it’s the editing style of your organization.

Many people tell us they don’t feel confident when they’re writing because they aren’t entirely sure how to use some punctuation marks. Some elements of punctuation can be confusing because there are…

Here are a few quick tips you can incorporate into your daily email correspondence to maintain proper etiquette during the busiest of workdays.

Most professionals send and receive…

Policies and procedures are important documents that outline the way an organization operates.

If you want people to follow them, they need to be…

It can sometimes be stressful to stare at the computer screen and not know where to start with an email you need to send.

Some clients share with us that they hesitate when sending emails because they worry they could be judged by a…

To connect with your readers, it's important to know who they are. You can then write in a way that not only conveys the information they need or want but also connects with them. Before you start, ask…

If you want to hone your employees’ writing skills and encourage them to be self sufficient, you need to know how to be a good editor. Let’s take a look at ways you can do this.